Restaurants’ growth plans get stuck in red tape
Operators have increasingly aggressive growth plans, but permitting and construction delays coming out of the pandemic are slowing it all down. According to Restaurant Business Online, delays in approvals for site plans—sometimes lasting months or, in the worst cases, years—have dogged operators eager to get building again. Michael Osanloo, the CEO of Portillo’s says delays […]
Drive-Thru Drag: Construction Delays, Rising Costs
According to Restaurant Dive news, inflation, labor disruption, real estate competition, and supply chain delays are forcing fast food restaurants to get creative with their development for drive-thrus and mobile pickup windows. QSR’s are building smaller, more efficient units with more than one drive-thru, in some cases, to accommodate the rising customer demands for eating […]
Recap: Taco Bell CEO Predicts Drive-Thru Growth Post-Pandemic
In December, The Wall Street Journal sat down with Yum Brands’ CEO David Gibbs. The man behind top quick-service brands like KFC, Taco Bell, and Pizza Hut shared his insights on post-pandemic growth in the restaurant industry, as well as lessons he learned along the way. The global COVID-19 crisis caused an almost immediate halt […]
From QSR: 2020’s Top Leadership Lessons from Quick-Service Industry Executives
2020 was a rough year for the restaurant industry. But, out of the desperation of the year, the industry has changed in ways no one ever expected. Late in the year, QSR gave a recap of the Lessons Learned in 2020 – straight from the mouths of quick-service executives who had to take action and […]
Are Drive-Thru Operations the “New Normal” Amid COVID-19?
Hitting up a drive-thru fast food chain used to be the quick and convenient way to grab a small snack, cup of coffee or bite to eat. Whether you did a quick drive-by for a large mocha on your way to work or needed a quick way to feed the kids after soccer practice, drive-thrus were simply a fast […]